At Cheap Film Photography Store, we approach every aspect of our business with the same care and precision required in a darkroom. These Terms and Conditions outline the framework for our relationship with you, our valued customer and fellow photography enthusiast. By accessing our website and making purchases, you agree to these terms.
1. Our Products & Services
Product Range
We specialize in analog photography equipment and supplies, including:
- Film formats (4×5 – 8×10)
- Camera equipment and accessories
- Movie film stock
- Film scanning services
- Photo chemistry supplies
Product Quality & Descriptions
We meticulously inspect all cameras and equipment before shipping. Product descriptions and images are provided to the best of our ability, but slight variations may occur. All film products are stored in proper conditions to maintain their light-sensitive properties.
Non-Returnable Items
To ensure safety and product integrity, the following cannot be returned:
- Photo chemistry products (due to chemical nature and safety hazards)
- Opened movie film (to preserve light-sensitive properties)
- Clearance or final sale items (as marked at purchase)
2. Ordering & Payment
Order Process
When you place an order, you’re making an offer to purchase our products. We’ll send an order confirmation email once we’ve received and begun processing your order.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Processing
All orders are processed within 1-2 business days after payment confirmation. You’ll receive a tracking number once your order ships.
Pricing & Availability
While we strive for accuracy, occasionally pricing errors may occur. We reserve the right to cancel orders where pricing errors are identified.
3. Shipping & Delivery
Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
Shipping Areas
We ship worldwide, excluding some Asian countries and remote areas. Contact us before ordering if you’re unsure about delivery to your location.
Delivery Responsibility
Once the shipping carrier accepts your package, responsibility for the shipment transfers to you. We’re not liable for delays, damages, or losses caused by shipping carriers.
4. Returns & Exchanges
Return Window
You have 15 days from the delivery date to request a return or exchange.
Return Process
- Contact us at [email protected] within 15 days
- Receive Return Authorization Number and instructions
- Package items securely in original condition
- Ship to us using a trackable method
- We process your refund or exchange within 3-5 business days of receipt
Exchange Policy
We happily exchange items for different sizes or variants, subject to availability. If your desired item is out of stock, we’ll process a refund instead.
Refund Information
Refunds are issued to your original payment method within 3-5 business days after we receive and process your return. Depending on your financial institution, it may take 5-10 business days to appear on your account.
Return Shipping Costs
You are responsible for return shipping costs unless the return is due to our error.
5. User Responsibilities
Account Security
If you create an account, you’re responsible for maintaining the confidentiality of your account information and password.
Accurate Information
You agree to provide accurate, current, and complete information during the ordering process.
Legal Use
You agree to use our products and services only for lawful purposes and in accordance with these terms.
Product Handling
You’re responsible for proper handling and storage of photographic materials after delivery, particularly light-sensitive film and chemical products.
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
7. Liability Limitations
Product Liability
Our liability for defective products is limited to the purchase price of the product. We’re not liable for:
- Indirect, incidental, or consequential damages
- Improper handling or storage of photographic materials
- Results obtained from using our products
Website Use
We strive to keep our website available and functioning smoothly, but we don’t guarantee uninterrupted access and aren’t liable for any temporary unavailability.
Maximum Liability
Our maximum liability to you for any claim related to your use of our website or products shall not exceed the total amount you paid for the products in question.
8. Privacy & Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and protect your data.
9. Changes to Terms
We may update these Terms and Conditions periodically. The “Last Updated” date at the top of this page indicates when revisions were last made. Continued use of our website after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state of Virginia. Any disputes shall be resolved in the courts of Richmond, Virginia.
Contact Our Darkroom
Our team of photography enthusiasts is here to help with any questions:
Email: [email protected]
Address: 210 Fleming Way, Richmond, US 23224
We’re committed to resolving your concerns with the same care we give to processing film—ensuring your photography journey continues smoothly.
From our darkroom to your creative space, we’re honored to be part of your photography journey.
The Team at Cheap Film Photography Store
Capturing memories from film to digital, one shot at a time.